ClickCease Case Study: Real-time Data Solutions Revolutionizes Call Handling - Syniti Matching (matchit) Updates
real-time data solutions for customer service

Case Study: Real-time Data Solutions Revolutionizes Call Handling

To help make C-Centric’s vision of real-time caller identification and handling a reality, they needed to fuse data from in-house datasets with client databases and other third-party data sources.

See how InSession™ using matchit Hub revolutionises call handling capabilities with its ability to match against multiple phone numbers and/or name & address details per caller.

Click the button below to download the datasheet: Read Case Study